Saicure.in, ସମ୍ବଳପୁରର ବାସୀଙ୍କୁ ସେବା କରିବା ପାଇଁ ସଦା ଉପଲବ୍ଧ ଏବଂ ସହାୟତା କରିବା ପାଇଁ ସମର୍ପିତ
(We’re dedicated towards serving the people of Sambalpur and protecting their health as its primary goal)
We, at SAI SANJEEVANI HEALTH CARE, are committed to providing our customers with the best possible service and products. In case you encounter any issues with our products or services, we have a clear return and replacement policy to make the process hassle-free.
Our Services:
Our services include Medicine Delivery, Doctor Appointments, Diagnostic Lab Tests, and Healthcare Devices.
Late Night Delivery Add-on:
We value the needs of our customers, especially during late hours when urgent delivery is required. That’s why we are pleased to introduce our late-night delivery add-on service, designed to cater to those who require deliveries after regular working hours. Please be aware that this service incurs additional charges.
It’s important to note that in the event that the ordered products or medicines are out of stock, the order may unfortunately be cancelled. In emergency situations, we strongly advise visiting a hospital for immediate medical attention. Please understand that Saicure cannot be held responsible for any non-availability of medicines during such emergencies. We strive to provide the best service possible and appreciate your understanding in these exceptional circumstances.
Order Cancellation:
In case you wish to cancel your order, we have a clear policy for handling the same. Please note that any Saicure coins redeemed for the cancelled order will be refunded to your account.
Saicure also reserves the right to cancel an order on grounds such as Incomplete Payment/Unavailability of Courier Partner for delivery on specific pincode/out of stock/TOS Violation.
Services | Return & Replacement Policy | Late Night Delivery | Saicure Coins |
Medicine Delivery | We accept returns for medicines only if there is any defect or damage to the product, or if you receive a product that is different from what you ordered. We recommend you to please open delivered package while recording a video. Please contact our customer care team within 24 hours of receiving the product. We will investigate the matter and arrange for the product to be replaced. Once we receive the product, we will issue a replacement or refund only if there’s no stock of that medicine with us. | Refund will be given on the billing amount and not on the additional charges to avail this service. | Any Saicure coins redeemed for the cancelled order will be refunded to your account. In case, if there happens to be any glitch or delay in refund of saicure coins, please contact support and we will investigate the issue. |
Doctor Appointments | We do not accept any returns for doctor appointments. However, if you are not satisfied with the booking process, please contact our support team or mail us within 48 hours of the appointment. We will investigate the matter and take appropriate action. | N/A | N/A |
Diagnostic Lab Tests | We accept returns for diagnostic lab reports only if there is any defect or damage to the report only on delivery/collection. We will replace with a new report for you free of cost or mail you a soft-copy of your test report. Note: No refund will be issued once the lab test is conducted. In case there seems to be any problem with the collected sample then a new sample may be needed which will be collected free of charge. And, in case if you’ve received a report that is different from what you’ve ordered, please contact us immediately. | N/A | Any Saicure coins redeemed for the cancelled order will be refunded to your account. In case, if there happens to be any glitch or delay in refund of saicure coins, please contact support and we will investigate the issue. |
Healthcare Devices | We accept returns for healthcare devices only if there is any defect or damage to the product, or if you receive a product that is different from what you ordered. We recommend you to please open delivered package while recording a video. Please contact support team within 24 hours of receiving the product. We will investigate the matter and arrange for the product to be returned. Once we receive the product, we will issue a replacement or refund only if there’s no stock with us. | N/A | Any Saicure coins redeemed for the cancelled order will be refunded to your account. In case, if there happens to be any glitch or delay in refund of saicure coins, please contact support and we will investigate the issue. |
We hope this provides a clear overview of our return and replacement policies for saicure.in. If you have any questions or concerns, please do not hesitate to contact our support team for assistance or mail us at support@saicure.in
Saicure.in is Sambalpur’s trusted online pharmacy that provides accessible and affordable healthcare for all. Our services include home delivery of branded and generic medicines, doctor appointments, and diagnostic lab test bookings. With fast online access to medicines and generic alternatives, we promise timely delivery and significant savings.
Our comprehensive healthcare solution covers prescription medicines, over-the-counter products, surgical supplies and other healthcare devices. Whether you need blood tests, imaging tests, or other diagnostic procedures, Saicure.in is your one-stop solution for all your healthcare needs. We are committed to ethical pharmacy practices and offer a superior online shopping experience with absolute transactional security.