Welcome to SAICURE.IN, an online pharmacy ecommerce website owned and operated by SAI SANJEEVANI HEALTH CARE, located in Burla, Sambalpur, Odisha. Our website provides services such as medicine delivery, doctor appointments, diagnostic lab tests, health and medical tips, and the sale of healthcare devices, including hearing aids. Before using our services, please read these Terms of Service carefully as they govern your use of our website and any related services.

1. Agreement to Terms of Service: By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our website. We reserve the right to modify these Terms of Service at any time, and it is your responsibility to periodically review them. Your continued use of the website after any modifications indicates your acceptance of the revised Terms of Service.
2. Our Services: We offer medicine delivery, doctor appointments, diagnostic lab tests, health and medical tips, and the sale of healthcare devices on our website. Please note that our services are only available for delivery within Sambalpur, Odisha. Please read our Return & Replacement Policy regarding return/replacement of product & service-related matter.
3. Product Information: We make every effort to ensure the accuracy of the information provided on our website, including product image, descriptions and prices. However, we do not guarantee that all information is accurate, complete, or current, and we reserve the right to correct any errors or omissions.
4. Prescriptions: Prescription drugs will only be dispensed with a valid prescription from a licensed healthcare provider. Government regulations requires a valid prescription for dispensing of prescription drugs. We reserve the right to verify any prescription with the prescribing healthcare provider or other third parties. In case of receipt of a false/forged prescription, Saicure.in has the right to cancel the order placed by the customer and refund the money if deducted from customer’s account.
5. Healthcare Devices: We offer a variety of healthcare devices including hearing aids, digital thermometers, Blood Pressure Monitors etc. on our website. Please note that the sale of healthcare devices is subject to availability and may be limited by applicable laws or regulations.

6. Late Night Delivery Add-on: We value the needs of our customers, especially during late hours when urgent delivery is required. That’s why we are pleased to introduce our late-night delivery add-on service, designed to cater to those who require deliveries after regular working hours. Please be aware that this service incurs additional charges.

   It’s important to note that in the event that the ordered products or medicines are out of stock, the order may unfortunately be cancelled. In emergency situations, we strongly advise visiting a hospital for immediate medical attention. Please understand that Saicure cannot be held responsible for any non-availability of medicines during such emergencies. We strive to provide the best service possible and appreciate your understanding in these exceptional circumstances.

7. Payment and Shipping: We accept payment through various modes, including online payment and Pay on Delivery. We also offer late night delivery services for an additional fee, which can be purchased as a delivery addon during checkout. We reserve the right to change our payment and shipping policies at any time. Please note that our services are only available for delivery within Sambalpur, Odisha.
8. Saicure Coins: We value support from our early customers and therefore as a token of appreciation, introduced Saicure Coins. Our customers on purchase of any product/service on our website will receive Saicure coins. The coins are sent to user’s account on order completion. Spending Rs 1500 gives 10 Saicure Coins, and the minimum Saicure coins to redeem is 10. A Saicure Coin is equal to Rs 1 in value. Our customers can redeem them on their next purchase of Rs 500 or more. However, we reserve the right to remove this feature without prior notice.
9. Returns and Refunds: Please read our Return Policy regarding return/replacement of product & service-related matter.
10. User Accounts: You may create an account on our website to access certain features, including the ability to purchase products, schedule appointments with doctors, book diagnostic tests and view your order history. You are responsible for maintaining the confidentiality of your account information, including your username and password. Saicure shall not liable for any unauthorized transaction made from your account.
11. User Content: You may submit reviews, comments, or other content to our website. By submitting content, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
12. Prohibited Conduct: You may not use our website for any illegal or unauthorized purpose. You may not engage in any conduct that disrupts or interferes with our website or services, or that harms, threatens, or otherwise infringes on the rights of others.
13. Intellectual Property: Our website and all content, including text, graphics, logos, images, and software, are the property of SAI SANJEEVANI HEALTH CARE and are protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from our website or its content without our prior written consent.
14. Disclaimer of Warranties: We make no warranties or representations about the accuracy, completeness, reliability, or timeliness of the information on our website or the quality, safety, or effectiveness of any products or services sold on our website. You agree that your use of our website and its services is at your own risk.
15. Limitation of Liability: In no event shall SAI SANJEEVANI HEALTH CARE be liable for any damages, including but not limited to direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our website or its services, including without limitation any errors or omissions in the content of our website, any loss or damage of any kind resulting from the use of any products or services purchased through our website, or any loss or damage of any kind resulting from your use of our website or its services.
16. Indemnification: You agree to indemnify and hold harmless SAI SANJEEVANI HEALTH CARE and its officers, directors, employees, agents, and affiliates from any and all claims, liabilities, damages, and expenses, including reasonable attorneys’ fees, arising out of or in connection with your use of our website or its services.
17. Governing Law and Jurisdiction: These Terms of Service shall be governed by and construed in accordance with the laws of India, without giving effect to any principles of conflicts of law. Any dispute arising out of or in connection with these Terms of Service shall be subject to the exclusive jurisdiction of the courts in Sambalpur, Odisha.
18. Severability: If any provision of these Terms of Service is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.
19. Entire Agreement: These Terms of Service, together with any additional policies or agreements posted on our website, constitute the entire agreement between you and SAI SANJEEVANI HEALTH CARE regarding your use of our website and its services.

Thank you for choosing saicure.in for your healthcare needs. If you have any questions or concerns about our Terms of Service, please contact us at support@saicure.in.